buying process

Utilize real-time pricing to make knowledgeable purchases with confidence. If you like the pricing, we can source this item for 5 to 10% less that list prices.

WatchFacts Concierge Buying Process:

At WatchFacts, our concierge buying service leverages a sophisticated market pricing guide to ensure that you receive the best value and assurance when acquiring a watch. Here’s how our simple yet comprehensive process ensures your satisfaction every step of the way:

Step-by-Step Process:

TOP TIER SERVICES

1: Real-Time Pricing Analysis

Our Dynamic AI Watch Pricing Guide is at the core of our service, collecting real-time data from all leading online watch sellers. This allows us to provide you with the most accurate and current market prices, ensuring you pay a fair price for any watch you choose.

Our Dynamic AI Watch Pricing Guide is at the core of our service, collecting real-time data from all leading online watch sellers. This allows us to provide you with the most accurate and current market prices, ensuring you pay a fair price for any watch you choose.

2: Purchase and Procurement

2: Purchase and Procurement

Once you select a watch, our experts step in to handle the purchasing process. We buy the item on your behalf, navigating negotiations and transactions with sellers. This removes the burden from you and places it in the hands of experienced professionals.

Once you select a watch, our experts step in to handle the purchasing process. We buy the item on your behalf, navigating negotiations and transactions with sellers. This removes the burden from you and places it in the hands of experienced professionals.

3. Inspection and Verification

3. Inspection and Verification

Upon acquiring the watch, our specialists conduct a thorough inspection to ensure that it matches the seller's description. This step is crucial to verify both the authenticity and the condition of the watch.

Upon acquiring the watch, our specialists conduct a thorough inspection to ensure that it matches the seller's description. This step is crucial to verify both the authenticity and the condition of the watch.

4: Comprehensive Watch Condition Report

4: Comprehensive Watch Condition Report

Each watch undergoes our standard WatchFacts 31-point inspection. This detailed assessment covers various aspects of the watch’s condition and functionality, ensuring everything is in top form. The outcome of this inspection is compiled into a comprehensive watch condition report, which you receive for full transparency.

Each watch undergoes our standard WatchFacts 31-point inspection. This detailed assessment covers various aspects of the watch’s condition and functionality, ensuring everything is in top form. The outcome of this inspection is compiled into a comprehensive watch condition report, which you receive for full transparency.

5: Warranty and Insurance Options

5: Warranty and Insurance Options

After the inspection, you will have the opportunity to warranty the watch, which provides additional peace of mind regarding its long-term performance and care. Furthermore, we offer options to insure the watch against theft or accidental breakage, protecting your investment from unforeseen circumstances

After the inspection, you will have the opportunity to warranty the watch, which provides additional peace of mind regarding its long-term performance and care. Furthermore, we offer options to insure the watch against theft or accidental breakage, protecting your investment from unforeseen circumstances

6: Delivery and Aftercare

Following these steps, the watch is prepared for delivery. Once you receive your watch, our service doesn't just stop. We provide ongoing support and advice, helping you maintain the value and condition of your watch.

Why Choose WatchFacts’ Concierge Service?

Choosing our concierge buying service means enjoying peace of mind knowing that every aspect of the purchase is handled professionally. From accurate pricing to detailed inspections and protective warranties, every step is designed to offer security, transparency, and satisfaction.

GET ANSWERS TO

frequently asked questions.

Browse through our frequently asked questions to find answers to common inquiries about the purchase process, warranty, vehicle sourcing, and more.

1.

How long does it take to get a watch?

The time it takes to receive a watch can vary depending on the specific model and its availability. Generally, after the purchase is finalized and the watch passes inspection, it should arrive within 2-4 weeks.

1.

How long does it take to get a watch?

The time it takes to receive a watch can vary depending on the specific model and its availability. Generally, after the purchase is finalized and the watch passes inspection, it should arrive within 2-4 weeks.

1.

How long does it take to get a watch?

The time it takes to receive a watch can vary depending on the specific model and its availability. Generally, after the purchase is finalized and the watch passes inspection, it should arrive within 2-4 weeks.

2.

Do I have to pay a deposit?

Yes, a 10% refundable deposit is required once you decide on the watch you want and we agree to proceed with the purchase.

2.

Do I have to pay a deposit?

Yes, a 10% refundable deposit is required once you decide on the watch you want and we agree to proceed with the purchase.

2.

Do I have to pay a deposit?

Yes, a 10% refundable deposit is required once you decide on the watch you want and we agree to proceed with the purchase.

3.

What's the process once you decide on the watch you want?

Once you choose a watch and we agree to proceed, you'll need to provide a 10% refundable deposit. We will then purchase the item on your behalf, conduct a thorough inspection, and provide a detailed condition report. After inspection, we finalize the transaction and prepare the watch for shipment.

3.

What's the process once you decide on the watch you want?

Once you choose a watch and we agree to proceed, you'll need to provide a 10% refundable deposit. We will then purchase the item on your behalf, conduct a thorough inspection, and provide a detailed condition report. After inspection, we finalize the transaction and prepare the watch for shipment.

3.

What's the process once you decide on the watch you want?

Once you choose a watch and we agree to proceed, you'll need to provide a 10% refundable deposit. We will then purchase the item on your behalf, conduct a thorough inspection, and provide a detailed condition report. After inspection, we finalize the transaction and prepare the watch for shipment.

4.

Why do you take a deposit?

The deposit secures your commitment to the purchase and allows us to confidently proceed with acquiring the watch on your behalf. It ensures that the service is utilized by serious buyers only.

4.

Why do you take a deposit?

The deposit secures your commitment to the purchase and allows us to confidently proceed with acquiring the watch on your behalf. It ensures that the service is utilized by serious buyers only.

4.

Why do you take a deposit?

The deposit secures your commitment to the purchase and allows us to confidently proceed with acquiring the watch on your behalf. It ensures that the service is utilized by serious buyers only.

5.

What happens if I change my mind after I pay the deposit?

If you decide to cancel your order after paying the deposit, the deposit is fully refundable provided the cancellation occurs before the watch is shipped.

5.

What happens if I change my mind after I pay the deposit?

If you decide to cancel your order after paying the deposit, the deposit is fully refundable provided the cancellation occurs before the watch is shipped.

5.

What happens if I change my mind after I pay the deposit?

If you decide to cancel your order after paying the deposit, the deposit is fully refundable provided the cancellation occurs before the watch is shipped.

6.

How long does the total process take?

The total process from selecting a watch to receiving it typically takes between 4 to 6 weeks, depending on various factors including inspection, seller's location, and your promptness in fulfilling necessary formalities.

6.

How long does the total process take?

The total process from selecting a watch to receiving it typically takes between 4 to 6 weeks, depending on various factors including inspection, seller's location, and your promptness in fulfilling necessary formalities.

6.

How long does the total process take?

The total process from selecting a watch to receiving it typically takes between 4 to 6 weeks, depending on various factors including inspection, seller's location, and your promptness in fulfilling necessary formalities.

7.

What if I want an extended warranty or insurance?

An extended warranty or insurance can be arranged before the item is shipped. This ensures your watch is covered from the moment you receive it.

7.

What if I want an extended warranty or insurance?

An extended warranty or insurance can be arranged before the item is shipped. This ensures your watch is covered from the moment you receive it.

7.

What if I want an extended warranty or insurance?

An extended warranty or insurance can be arranged before the item is shipped. This ensures your watch is covered from the moment you receive it.

8.

What's the pricing for extended warranty and insurance?

The prices for extended warranty and insurance typically range between 3% to 5% of the watch’s value, depending on the coverage options and terms you choose.

8.

What's the pricing for extended warranty and insurance?

The prices for extended warranty and insurance typically range between 3% to 5% of the watch’s value, depending on the coverage options and terms you choose.

8.

What's the pricing for extended warranty and insurance?

The prices for extended warranty and insurance typically range between 3% to 5% of the watch’s value, depending on the coverage options and terms you choose.

9.

How long is the warranty?

The warranty on your watch lasts for 2 years from the date of purchase, covering any manufacturing defects or operational failures under normal use conditions.

9.

How long is the warranty?

The warranty on your watch lasts for 2 years from the date of purchase, covering any manufacturing defects or operational failures under normal use conditions.

9.

How long is the warranty?

The warranty on your watch lasts for 2 years from the date of purchase, covering any manufacturing defects or operational failures under normal use conditions.

10.

How much do you charge?

Our transaction fee is 5% of the transaction value. Don't worry, we normally procure watches at 5-10% less than the list prices.

10.

How much do you charge?

Our transaction fee is 5% of the transaction value. Don't worry, we normally procure watches at 5-10% less than the list prices.

10.

How much do you charge?

Our transaction fee is 5% of the transaction value. Don't worry, we normally procure watches at 5-10% less than the list prices.

11.

How do you get such good prices?

We've been in the industry for years and have established relationships with thousands of buyers, allowing us to secure the best deals regardless of the watch's location.

11.

How do you get such good prices?

We've been in the industry for years and have established relationships with thousands of buyers, allowing us to secure the best deals regardless of the watch's location.

11.

How do you get such good prices?

We've been in the industry for years and have established relationships with thousands of buyers, allowing us to secure the best deals regardless of the watch's location.